How has working with VetShare helped your business?

We became VetShare members a number of years ago. We had been dissatisfied with our previous buying group due to (in our opinion) transparency issues and how much of a rebate we were actually receiving versus how much they were taking in management fees. Heather had popped into the practice to introduce herself and we had a discussion about our situation and what we were looking for and VetShare ticket a lot of the boxes – clarity on rebates and user-friendly systems being a few. We are very happy with the rebates and the net net calculator is a personal favourite of mine. Heather has been fantastic in helping us source stock that we were struggling to get. Overall, we are very happy to be working with VetShare.

We initially approached VetShare more than eight years ago. As a small independent practice, we recognised that by joining a buying group we could increase our buying power, but we didn’t want to compromise our independence. Choosing VetShare was one of the best business decisions we have made. The buying group has grown considerably over the years, and with that the range and extent of savings has continued to expand. The rebates have far exceeded anything we expected, but we retain full freedom to choose between products and suppliers. The support is also first class. The members’ website normally provides all the information we need with a few easy clicks, but when we do need more information, the team is super responsive and very helpful.

We joined [the buying group] because they offered better rebates than our previous supplier. Their rebates were far more transparent and deducted from source monthly. They provide monthly net net pricing, which allows easy comparison. The range was unrivalled in pricing, allowing for higher margins, and it was always available and easy ordering online. We had preferential access to drugs in short supply and we always received excellent, friendly support from our territory manager, who was always willing to help us.

The Vet Clinic Leighton Buzzard became a member of the buying group almost two years ago. The initial reason was the strong rebates we could achieve with them. In addition, the MiPet range of medication that is available via their buying group has made a clear positive impact on our gross margin. The support we have had from them has been excellent and we will be rolling out the client loyalty scheme via their system in the near future as a testimony that we put trust in the organisation.