Tag: Clients
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Recognising clients
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Any vet will see numerous clients on a daily basis, with small animal vets in particular often interacting with more than 30 in a day. There are, of course, a number of “regulars” that have many animals, or seemingly a spate of bad luck and end up bring their beloved pet to us repeatedly, which…
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Paw parents and fur kids: humanising the owner-pet relationship
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“What’s in a name? That which we call a rose by any other name would smell as sweet.” I thought I would begin this blog with some Shakespeare this month – for no other reason than I felt like it. However, it’s another “trigger warning” blog (sorry), so am I just trying to intellectualise and…
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Cytology tips: preservation
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There’s a part of me that’s constantly surprised cytology works at all. The idea you can suck up a few cells from a patient, squirt them on to a slide, stain them and – by looking at the shape of the cells and how they relate to one another – work out what is happening…
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Farming EMS in the news
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I’m not from a farming background, and nobody I knew was agriculturally inclined when I decided to pursue production animal medicine. My family wondered why I would bother “messing about with cows” when I could comfortably work a four-day week petting kittens (their somewhat confused perception of small animal vetting). There were some not-so-subtle hints…
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Brexit and vets: providing lactose against the intolerant?
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I often wonder what we would pad the daily news out with if the UK hadn’t voted to leave the European Union on 23 June 2016. Last week, it was shaken up a bit with incidents of “milkshaking” – trending on Twitter as “lactose against intolerance” (was it British milk they were using?). Even so, it seems…
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Online vet grad bashing
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I’m generally a big fan of the various vet-related Facebook groups – they provide a less formal way to keep in touch with veterinary news, while offering a wealth of information from numerous different types of people across the profession. In minutes, a post looking for opinions can offer a “thousand ways to skin a…
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Being woke – the journey to greater welfare
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I’m going to start with a trigger warning: this blog contains the word “woke” – partly because I am genuinely “down wiv da kidz”, but also because this word, for me, sums up where we are with understanding the full extent of our responsibilities, both as an industry and as humans with regard to animal…
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Staying motivated
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When your course is a minimum of five years long, and your days are filled with lab work, lectures and study, it can be easy to lose sight of the big picture – the real core driver behind why you wanted to be a vet in the first place. Forgive me if I’m wrong, but…
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The mistakes that haunt us
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More than any other group of people I know, vets are good at beating themselves up after mistakes – world class, in fact. We make mistakes because we’re human. But, because we’re also medical professionals, sometimes the mistakes we make lead to a death, and that’s a very hard thing to deal with – particularly…
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Naked emotion: client reactions to fur loss
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I’m watching Twitter with joy as @myleftfang (Ollie to those who know her) parades her nekkedness on social media. It’s an issue close to my heart, so I thought I’d talk about it with Ollie’s experience as a starting point. For those wondering, Ollie is Ricky Gervais and Jane Fallon’s cat. She is very active…