Tag: Clients
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5 things I would tell my vet school self, part 4
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Client communication is an important part of being a vet, as building a rapport and gaining their confidence will allow them to trust you. I would encourage all young vets to practice this skill whenever and wherever they can, and develop their abilities from the feedback. Communication My year was the first at the University…
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Seizures, part 1: the questions to ask
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Clients often panic when they think their pet is having a seizure and can skip over vital information. Often, what an owner describes as a “fit” may actually be syncope, collapse from anaphylaxis or internal haemorrhage (for example, neoplasia), a vestibular event or a behavioural condition. True seizures True seizures can be divided into two…
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It’s never the owner’s knickers, part 1
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I start with the proposed title for my memoirs, which may never be written as I do have this blog to share my life stories – but the idea and title are there for when I feel the urge. Anyway, let’s get back to the knickers… We all know that after surgery for a foreign…
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From blog to where?
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Following on from my little nostalgia tour, which I started when I hit my 10th anniversary writing for Vet Times, I thought I might give you a look at what happens after my blogs are published… Some blogs created some extra interest or led to other things; others provoked letters to Vet Times, comments on…
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Tips for improving owner compliance
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Owners love their animals and want the best for them, but despite seeking and spending money on veterinary care, they frequently fail to follow their vets’ instructions when it comes to medication. One 2003 study1 found owner compliance with vet instructions in 64% of cases, suggesting something is going very wrong. Common reasons given by…
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Dangers of festive gatherings
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Christmas is a great time for family gatherings, but this does not necessarily mean it is a great time for pets. In fact, it can often be the opposite, with veterinary clinics seeing a major increase in patient numbers that come through the door. One common emergency we see at the emergency hospital during the…
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5 tips to building client rapport
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Establishing client rapport is paramount to any consultation. Without client rapport, trust is difficult to establish and clients are less likely to follow your recommendations. We have seen a good deal of negative publicity regarding veterinary surgeons in the media, so now, more than ever, we need to build that trust from the moment the…
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Are rabbits really ‘exotic’?
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According to PDSA [PDSA Animal Wellbeing (PAW) Report 2022], rabbits are the third most popular pet in the UK behind dogs and cats. With an estimated 1.1 million pet rabbits in the country, that’s about about a tenth of the population of pet dogs and cats, which hover around the 9 to 10 million mark.…
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Idiopathic AHDS in dogs: treat with antibiotics or not?
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Idiopathic acute haemorrhagic diarrhoea syndrome (AHDS) – previously known as haemorrhagic gastroenteritis – remains the one disease where constant debate exists as to whether antibiotics should be used as part of the standard treatment. The logic behind using antibiotics to prevent bacterial translocation is sound, and if AHDS is truly initiated by Clostridium species or…
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Urinalysis
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I’m hoping we all survived the recent heatwave. Sadly, at the height of it, I was confined to my bedroom with a suspected kidney infection and a 38°C temperature. So, no lounging on the beach and swimming for me; more a case of lying in a darkened room and wondering, could you get a positive…