Tag: Clients
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‘Long COVID’ within the veterinary industry
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Despite that all COVID-19 restrictions are due to be removed as early as the end of the month, the long-term impacts of this pandemic have yet to ease and will likely be sending ripples through many professions for the foreseeable future. The virus has already left lasting changes to the landscape of the veterinary industry…
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Euthanasia (part 2): caring for the patient
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Last month we discussed the importance of caring for clients during the process of euthanising their much-loved pet. This month, we focus on your patient. The goals of euthanasia are always to make it as painless, fearless and stress-free as possible for the patient. Pain relief Most patients presented for euthanasia are either suffering from…
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Euthanasia (part 1): caring for the client
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Euthanasia is a big part of our work as veterinarians. Working in an emergency setting, it is something I have to face on every shift. It doesn’t get any easier no matter how many times I have to do it, but I have fine-tuned my approach over the years so each euthanasia process runs as…
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When emotions run high
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Vets have to handle a variety of difficult situations, from delivering bad news to addressing financial difficulties. But when it comes to tackling client grief, awkwardness or anger, it’s a bit like that old children’s book, We’re Going on a Bear Hunt – we can’t go over, under or around it – we’ve got to…
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Trust and risk
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PhD life continues and I’ve had a blast in the RCVS archives this summer, but as term is in full swing, I’m back to checking in on other schools’ courses and seeing what I can learn from them. As a PhD student I get to dip into other postgrad courses. It’s almost like the Trivial…
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Diarrhoea at midnight: the OOH conundrum
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The veterinary staffing crisis is hitting out-of-hours providers, which could potentially have a huge impact on the rest of the profession. Practices that outsource their out-of-hours care have been warned to have a contingency plan, while those struggling to staff their own in-house OOH services won’t have the option to outsource. There is no ideal…
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Temporary catheters in obstructed FLUTDs: buying time with a blocked cat
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Obstructive feline lower urinary tract disease (FLUTD) is a common presentation in both general practice and emergency settings. Every clinician has his or her own approach to treating and managing a cat with obstructive FLUTD signs. Working in an emergency setting, once I have confirmed an obstructed bladder via palpation, I focus on trying to…
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‘Big change starts small’ – working together to improve mental well-being
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Much has been written about the impact of working during COVID-19 on the mental health of nursing staff. Intensive therapy unit (ITU) nurses have consistently reported a range of symptoms of PTSD, having had to manage up to four or five critically ill patients who really necessitated one on one care. Ward nurses have struggled,…
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Vets in crisis: the perfect storm
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Working in veterinary at the minute is hard… We thought it was tough last year, but there always seemed to be a light at the end of the tunnel (staff coming back from furlough, the vaccine rollout, etc). We hoped by now that 2020 would just seem like a bad dream. But no. If anything,…
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Dr Google can be your friend
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Technology has changed how we practice veterinary medicine. Gone are the days of the paternalistic relationship between vet and client, where the client will simply go along with whatever the vet deems necessary for the pet. Clients are becoming more knowledgeable and, as vets, we’re often faced with a situation where a client comes in…